Privacy Policy
Last Updated: April 5, 2025

1. Introduction
This Privacy Policy explains how www.mandydiy.com (the “Site,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, or make purchases through our website. By using the Site, you agree to the practices described in this policy. If you disagree, please refrain from accessing our services.

2. Information We Collect
We collect the following types of information:

  • Directly Provided Information:

    • Contact details (name, email, phone number, shipping/billing addresses).

    • Order details (products purchased, payment confirmation, transaction history).

    • Account credentials (username, password).

    • Communications (emails, messages, feedback).

  • Automatically Collected Information:

    • Usage Data (IP address, browser type, device information, pages visited).

    • Cookies and tracking technologies (to enhance site functionality and analytics).

  • Third-Party Data:

    • Payment processors (e.g., credit card details via Stripe/PayPal).

    • Hosting and analytics providers (e.g., Hostinger, WooCommerce).

3. How We Use Your Information

  • Process orders, payments, and shipping.

  • Communicate about your account, purchases, or inquiries.

  • Improve Site functionality and user experience.

  • Send marketing emails (you may opt out anytime).

  • Prevent fraud and comply with legal obligations.

4. Data Sharing
We share your information only as necessary:

  • Service Providers: Payment processors (Stripe, PayPal), hosting (Hostinger), and shipping partners.

  • Legal Compliance: To comply with laws, court orders, or government requests.

  • Business Transfers: In mergers, acquisitions, or bankruptcy proceedings.

We do not sell your personal information to third parties.

5. Cookies and Tracking

  • We use cookies for essential functions (e.g., cart retention), analytics, and advertising.

  • Manage preferences via your browser settings. Disabling cookies may limit Site functionality.

6. Data Security

  • We implement SSL encryption and secure servers (Hostinger) to protect your data.

  • No system is 100% secure. Report suspected breaches to songmingzhen1@gmail.com.

7. Your Rights
Depending on your location, you may:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Request data portability (EU/UK users under GDPR).

  • Submit complaints to relevant authorities (e.g., FTC, EU DPA).

To exercise these rights, contact songmingzhen1@gmail.com.

8. International Data Transfers
All data is stored on U.S.-based servers. For EU/UK users, we rely on Standard Contractual Clauses (SCCs) to ensure lawful transfers.

9. Children’s Privacy
Our Site is not intended for users under 16. We do not knowingly collect children’s data.

10. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

11. Contact Us
For questions, requests, or concerns:
Email: songmingzhen1@gmail.com