OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

HOW MUCH DOES SHIPPING COST?

We offer FREE SHIPPING on all orders over $30 USD. For orders below this amount, standard shipping fees will apply and are calculated at checkout.

WHERE DO WE DELIVER?

We provide worldwide shipping directly from our warehouse in China.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
  • Live Stream Orders :
    Products sold during live streams are in-stock items. Orders placed during live sessions are processed and shipped the same day.

  • Standard Orders:
    Most orders are shipped within 1 business day. If an item is temporarily out of stock, we will prepare and ship it within 1-3 business days.

  • Delivery Times:
    Standard shipping takes 7-10 business days after dispatch. Delays due to customs or carrier issues are beyond our control.

WHAT IF THERE ARE QUALITY ISSUES?

If you receive defective, damaged, or incorrect quantities of items, we will reship the correct products at no extra cost. Return shipping fees for verified quality issues are also covered by us. Learn more: Return & Refund Policy

WILL I BE CHARGED TAXES?
  • U.S. Orders (Under $800): No duties or taxes under T86 de minimis rule.

  • Other Countries: Most regions have tax exemptions for small-value packages. We cover any unexpected fees—you only pay the product price.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS