FREQUENTLY ASKED QUESTIONS
We offer FREE SHIPPING on all orders over $30 USD. For orders below this amount, standard shipping fees will apply and are calculated at checkout.
We provide worldwide shipping directly from our warehouse in China.
Live Stream Orders :
Products sold during live streams are in-stock items. Orders placed during live sessions are processed and shipped the same day.Standard Orders:
Most orders are shipped within 1 business day. If an item is temporarily out of stock, we will prepare and ship it within 1-3 business days.Delivery Times:
Standard shipping takes 7-10 business days after dispatch. Delays due to customs or carrier issues are beyond our control.
If you receive defective, damaged, or incorrect quantities of items, we will reship the correct products at no extra cost. Return shipping fees for verified quality issues are also covered by us. Learn more: Return & Refund Policy
U.S. Orders (Under $800): No duties or taxes under T86 de minimis rule.
Other Countries: Most regions have tax exemptions for small-value packages. We cover any unexpected fees—you only pay the product price.